Communication
Email, texts, calls and the inbox that brings them together — plus the compliance rules behind each.
On this page
Every message ClientTether sends is recorded against the contact. These articles cover how to send them, what the rules are, and where they land.
The channels
- Sending Email — action plans, templates, one-offs and group sends.
- Texting (SMS) — consent, segments, and why one emoji costs double.
- Phone Calls — click-to-call, recordings, and carrier spam labels.
- Log-a-Call & Log Codes — recording calls that happened elsewhere.
Working the conversation
- Unified Message Center — one inbox for every text, email and call.
- Templates — the messages you send over and over.
- Tokens — personalising a message with the contact’s own data.
- Attachments — account files versus contact files, and the limits.
Set-up and compliance
- Connecting Your Email (SMTP & IMAP) — sending from your own mailbox.
- Telephony & Texting Registration — the carrier approvals business texting needs.
- Unsubscribes & Opt-Outs — what happens when someone opts out.
- Blocking Calls & Texts — after-hours handling and blocking numbers.
- Email Open Rates — what the numbers mean and how to lift them.
- Hosted Pages — public forms, schedulers and chatbots you can link to.
- Custom Lead Forms — design your own hosted form, field by field.
- Private AI Chatbots — a chatbot that answers visitors and captures them as contacts.
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