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ClientTether Support
Settings · Feature guide

Announcements

In-app notices from ClientTether — and your own, targeted by user level, scheduled, and tracked with a Got It count.

New · Updated Sep 21, 2026 · 3 min read
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1What announcements are

Announcements are in-app notices. ClientTether uses them to tell you about updates and new features; an account owner can use the same channel to keep their own team — and, in an Enterprise, their sub-accounts — informed. Active announcements show in the right-side panel; past ones stay available in the history.

2Creating one

In Settings → Announcements, click the add control and fill in:

  • Title and Description — the description is a rich-text editor.
  • Schedule — a start and end date/time; the announcement is active between them.
  • Intended for the following user levels — tick who should see it: Enterprise account owners, Enterprise admin and standard users, single-unit account owners, single-unit admin and standard users (and, for ClientTether staff, white-label owners).
  • Status — Pending saves it as a draft you’ll publish later; Publish sends it to the chosen audience straight away.

3Managing and measuring

The tab has two views. Management lists the announcements you created, with their active dates, status and Still Active flag, and Edit / Delete / Stats actions. History lists the announcements you’ve received, with the date you clicked Got It and a Click to Read link.

Stats shows who has acknowledged an announcement; tick the option to see only the users who haven’t, and chase them.

4Troubleshooting

Nobody saw my announcement

It’s still Pending, or the start date is in the future, or the audience checkboxes don’t include the user levels your team actually has.

An old announcement keeps showing

Its end date hasn’t passed. Edit it and bring the end date forward.