Proposal v2 – Jobs

March 14, 2024

Introduction

The Jobs feature is a dynamic addition for Users who have enabled the Proposal V2 feature on our platform. This tool provides an informative overview of active contacts with proposals to facilitate job management tasks. Below you will find more details on how to utilize the various functionalities of the Jobs feature to streamline your workflow.

Accessing Jobs

The Jobs feature is located on the main menu of the user interface for those who have the Proposal v2 feature activated. It presents a list of all active contacts with at least one associated proposal.

Utilizing Page Features

Customizing Your View with the Settings Gear

  • Click on the Settings Gear icon at the top of the Jobs page.
  • From the dialog box, select or deselect the columns you wish to display on your Jobs dashboard. Choices include Quote #, Contact Name, Address, and more.

Applying Filters

The Jobs feature provides filters to help you manage and view your proposals efficiently:

  • Sales Cycle Status Filter: Use the toggles at the top to filter proposals by their sales cycle status: Quoted, Closed, or Completed.
  • Additional Filters: Utilize additional filter options to show only proposals that are Unscheduled or Unpaid by checking the corresponding boxes.

Sorting Proposals

  • You can sort the information in most columns by clicking on the column title, which allows for ascending or descending order views.

Managing Proposal Lists over Ten with Pagination

  • The pagination feature at the top left of the list allows you to navigate through your proposals efficiently. Lists longer than ten proposals will be divided across multiple pages.

Unpaid

  • Unpaid is any proposal with a Balance Due > $0
  • Red Balance Due is an Opportunity that is marked as CMPL and a Proposal with a Balance Due

Work Orders Drilldown

Accessing Work Orders

  • If Work Orders are being utilized, you can access them directly from the Jobs dashboard. Click on the associated icon in the “+” icon on the left to open the relevant Work Order Info.

Viewing Work Order Status

  • Upon accessing the Work Orders, you will be presented with a list of all work orders assigned to that contact, including each order’s status. This enables quick status assessments and management of multiple work orders.

 

Accessing Calendar View

Click the Calendar icon in the top left. Then choose the type of User you want to see on the calendar.

  • Estimators, Field Managers and Subcontractors are three types of users to select form.
  • Proposal Start and End date are assigned to Estimators and Field Managers
  • Work Order Start and End Dates are assigned to Subcontractors

Conclusion

The Jobs feature in Proposal V2 is designed to centralize your project management tasks, improve visibility over your sales cycle, and enhance overall operational efficiency. For further assistance or clarification on how to leverage the Jobs feature to its full potential, please reach out to our customer support team.

Proposals Design and Layout

March 14, 2024

Introduction

This support document guides you through the process of using the layout and design controls for creating customized Proposal Long Quotes. These controls allow you to tailor the content and appearance of your quotes to match your brand and address your clients’ needs effectively.

Design Control: CSS Properties Interface

Accessing the CSS Properties

  • Go to your Settings > Proposal > Tax/Display
  • From here, click on Edit Visual CSS Control.

Modifying Design Elements

On this page you can do the following:

  • Upload an image for the Proposal Header.
  • Font: Select your preferred font from the dropdown menu.
  • Update the Proposal elements one Section at a time.
    • Select Colors and Font Weight to Style the section in your quote.
    • Each change will be visible immediately.

Previewing Your Changes

As you adjust design settings, you can preview changes in real-time on the right-hand side of the screen. This immediate feedback ensures your quote looks exactly as intended before saving.

Saving and Publishing

Once you are satisfied with the design:

  • Click on Save & Publish.
  • Your custom settings will be applied to the entire Long Quote.

Layout Control:

Accessing Selective Page Display

To begin customizing the layout of your Long Quote:

  • Go to your Settings > Proposal > Tax/Display
  • Near to bottom of the page find Long Quote Default Settings.

Customizing Your Quote Pages Default Display

Setting the Default Display options will affect new proposals only. These default settings are applied to new Proposals. Each proposal has similar feature on the Overview tab for individual control.

  • Cover Page: Include a front page for a professional first impression.
  • About Me: Share information about yourself or your company.
  • Summary: Provide a brief overview of the proposal contents.
  • Bid Types: Select to display various bid options.
    • Bid Type Flow: The Long Quote starts each Bid Type on a new page. While the Short Quotes starts multiple Bid Types, one right after the other with no page breaks.
  • Ts & Cs: Include your terms and conditions.
  • Signature: Allow space for signatures.

Check the boxes next to each section to include them in your quote. Making these selections allows you to show the Long Quote the same as the Short Quote.

Conclusion

With these new controls, you can create a Proposal Long Quote that not only delivers your message effectively but also embodies the visual identity of your brand. For any additional questions or support, please contact our customer service team.

Release Notes Jan 2024

January 4, 2024
  1. Bulk Change to a Sales Cycle now updates Milestones
  2. Action Plan Step – Change Contact Type
    1. also requires Sales Cycle Setting
    2. can’t be blank
  3. Contact Profile – Quarantine Email now shows a reason
  4. Duplicate lead Accepted now launches Action Plan
  5. Duplicate leads created from simple lead form has been stopped
  6. Improvements to Username or Password Reset
  7. SMTP Settings UX improvement
  8. Searchable list of Accounts (in more places)
  9. Searchable list of attachments
  10. Contact List Search improvements
  11. Calendars – 2 way sync with new External Calendar Sync
  12. Franchise Estimate Count Report
    1. Emailed properly
    2. Links to raw data
  13. User Settings
    1. password changed immediately effects access
    2. archived user immediately effects access
    3. Archived User removed from New Lead Email
  14. Lead Routing – Duplicate Check for Multi-level Accounts to Subaccounts by Round Robin
  15. Notifications –
    1. Archive search to include contact name
    2. View Assigned User in right side panel
  16. Proposal
    1. Bid Type Multiplier
    2. Clear Signature now generates a History Note
    3. Show more of the Field Header for longer fields
    4. Block Editor – Cover Page, About Me, Terms and Conditions – Limited Release
  17. Thumbtack Integration to accept Appointments
  18. Templates for Notes / Log-a-Call
  19. Contact Profile
    1. Quarantine Email – now shows a reason
    2. Opportunity Count shows above the field

Proposals: show Bid Type on Invoice

July 13, 2023

The Proposal system has customizable controls for what components of a Worksheet show on the quote and Invoice. There two controls highlighted here control whether the Bid Type and Bid Type $ shows on the Invoice.

Tokens in Proposal: Terms and Conditions

July 13, 2023

Tokens can be used in Terms and Conditions as well as About Me. This allows you to personalize these components of the Proposal / Invoice.

CompanyCam Integration

June 28, 2023

Our integration with CompanyCam allows you to share photos from CompanyCam within ClientTether’s Contact Profile and Proposal. This feature allows you to incorporate visual documentation into your ClientTether workflow, enhancing your ability to create compelling proposals and improve communication with your clients. By setting up the integration between CompanyCam and ClientTether, you can now easily access and include relevant project photos directly within your proposals and Contact info, providing a comprehensive and professional experience for your Users and Clients. In this support documentation, we will guide you through the process of setting up and utilizing this integration to optimize your workflow and enhance your project management capabilities. Let’s dive in and explore the benefits and steps to make the most out of this valuable integration.

Setup

This integration is an Add-On feature and must be activated before the integration tab will be visible. Please visit the Add-On support page to learn how to activate Add-Ons.
Note: You will need to create an Access Token in CompanyCam to complete this activation.

After CompanyCam integration has been activated, a new Settings Tab will become visible. Click on that new tab to continue with the setup process.
There are two fields in the setup.

1. CompanyCam Access Token: this is a token that you create inside of your CompanyCam account. A link is provided to the documentation from CompanyCam on how to create your Access Token. Please contact them if you have questions on this procedure. Once you have created the Access Token simple copy and paste that value into the first field.

2. Project Naming convention: This is an optional field that can be used to auto-generate Project Names if you choose to create a new project from within ClientTether. Use ClientTether Tokens from the dropdown list to the right or type in some text. For example: if I wanted projects that start in ClientTether to be named with the initials of CT_ and then the address of the property where the work would be done and finally followed by today’s date; then in the Project Naming convention field you would enter:
CT_{{client.address}}_{{tokens.today}}. Remember the tokens will come from the Token dropdown menu t the right. When you select the token by name, the value is copied to the clipboard so that all you have to do is paste into the naming convention field.

Using CompanyCam in ClientTether

After the setup is complete, there are two location where the CompanyCam icon will appear:
1. in the Contact Profile
2. in Proposals on the Overview tab
Each location is independent of each other. Below is a video showing this two locations and how to use them. We assume that you already have a CompanyCam account and know how to use it.

Proposal Field Types

April 18, 2023

When you build a proposal in ClientTether, you will be using our proposal’s custom form editor to build each Line Item. Each field in the Line Item will declare its field type, giving unique properties to each.

This slide deck will introduce you to the Field Type options.

Multiple Proposals per Opportunity

March 29, 2023

This was a customer driven feature. There are generally two scenarios where multiple proposals are useful. One scenario is when each proposal is unique and the other scenario is when a portion of a proposal is duplicated on another.
Because proposal data is used in charts, Users will need to pay attention to the checkboxes provided to control whether the proposal dollars are included or not at each milestone of the Opportunity

In the image above, the Blue section represents the Opportunity and the Green section shows the Proposals. The image below shines more light on the features of the Proposal area. Features that were once several clicks away are now at your fingertips: Add New Proposal, Open Proposal, Payments, Invoice, Proposal Signed.

Proposals Tax District

February 2, 2023

A Tax District can be created and assigned to a proposal based on the Account that the Contact is currently in. If the Contact is moved (see below) the system will evaluate the assigned Tax District and reassign it according to the Default Tax District in the receiving Account.

The Move processes that will evaluate the Tax district are:
1. Appointment Assign To
2. Manual Mass Move

Proposal Additional Delete Options Added

February 2, 2023

The following delete options have been added to Proposals.

Delete a Work Order
Delete an individual Change Order item
Delete an individual Punch List item
Delete a Worksheet History