View and Edit Opportunity Matrix

September 29, 2022

While all Users can view the content of the Opportunity Matrix only Admin Users and Account Owners can edit info in the Opportunity Matrix.

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View More History

September 28, 2022

Not all history notes need to be immediately available. If a contact has been around for a long time (or very active) then you might find additional Notes by clicking on View More History

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Proposals: Email from Invoice Tab

September 28, 2022

From the Invoice Tab in Proposals, you can send an email in one of two ways: Click on the Email Link and the system will open the full Contact Profile where you can verify/change the email address and then click on the Email Tab. Here you have the full power of our email tool including […]

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Share Hosted Pages

September 28, 2022

After you have create a Hosted Page, you can share that page with subaccount using the identified icon in the image just above. When shared, the receiving subaccount will NOT be able to edit the hosted page. All editing rights remain with the originating account.

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Charts: Minutes and SMS Usage

September 21, 2022

Two chart that will keep you in the know of your Minutes and SMS usage trends. You can choose between 1 and 12 months. Please understand that this chart shows is based on the the calendar month not the billing month.

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Tokens in Calculations and Notes

September 21, 2022

ClientTether Proposal system has built a very dynamic system that can use tokens to pass values around in the calculations. Please visit this Slide Deck to learn more.

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Parse into Custom Fields

September 16, 2022

Contact Records have a distinct list of fields. The system allows you to expand that list with Custom Fields. Custom fields consist of a Type, Label and Value. For parsing, content into a Custom Field use the Parser Term: Custom Field. Custom Field This term allows you to collect info into Contact Custom Fields. Using […]

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Email Open Rate

September 13, 2022

An Email Open Rate Chart needs to show 4 things: a Date, Number Sent, Number Opened and the Percentage Opened. We have built all this in one chart. Study the image above.The dates are shown across the bottom. These dates are sensitive to the date range you set on the Dashboard.The number sent and opened […]

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Historical Minutes and Text Usage per Month

September 13, 2022

Historical Minutes and Text usage charts are available. You can ask for 1-12 months history and the system will show you the Chronological usage rates. Notes this does NOT synchronize with your billing cycle but it will show you a trend. The actual number of months available are based on your start date or the […]

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Capture External Emails in ClientTether

September 13, 2022

There are two sides of capturing external emails inside of ClientTether. Inside of the SMTP Settings tab you will find a system generated BCC email. This is your key to capturing external emails inside of ClientTether. Capture Outgoing Emails The first use case is when you are sending an email to a contact from your […]

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July 18, 2022

September 7, 2022

Information Dots: Information Dots () are currently being added throughout the UI to provide additional details on features, settings, and options within the account. To review that information, click on the Info dot icon wherever found within the system. Dashboard Updates: Additional date range options have been added to select reports displayed on the Dashboard […]

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June 10, 2022

September 7, 2022

UI updates for Responsive Mobile Views: the Account and Action Plan Page have been updated to be more responsive to viewing on a mobile device. Chart Updates: Two charts were updated with additional formatting options: Salesperson Statistics and Sales Cycle Progression chart. Each chart now has three options. Depending on which chart format you prefer, […]

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May 5, 2022

September 7, 2022

Proposal System Update: The Proposal System has been updated to include the auto-save feature throughout. This change is now in effect whenever changes are made on any screen within the Proposal System.  Additionally, when changes are made to any screen  within the Proposal System, calculations are also updated and auto-saved.  Proposal System Update: The Proposal […]

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April 28, 2022

September 7, 2022

Updates to Existing Features/Settings: Integrations Update: QBO Integration update brings the Product matching selection inside of the system instead of being in the Bridge. We also allow custom field mapping from inside our system as an option. This is more scalable and editable. Tokens Feature Update: New Tokens have been added to assist in sending […]

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April 21, 2022

September 7, 2022

New Features/Settings: Salesperson User Type A new User Type has been added within all accounts: Salesperson This new User type has settings and access limitations as follows: User type “Salesperson” can view and access only Contacts as assigned to them within the Contacts List and Pipeline.  User type “Salesperson” cannot edit Action Plans.  User type […]

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April 7, 2022

September 7, 2022

New Features/Settings: Customize Contact Name To customize the name of the Contact Types (Employee, Partner, Vendor and Other) within the account, visit the Contact Type tab in Settings. From the Contact Type tab, click on the Contact Type name you wish to edit and update the name accordingly. Click enter and the update is autosaved. […]

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2021 Releases

June 24, 2021

Quick Links October 28, 2021 October 7, 2021 September 30 2021 September 23 2021 September 16 2021 September 2 2021 August 26 2021 August 19 2021 August 5 2021 July 22 2021 July 15 2021 July 8 2021 July 1 2021 June 24 2021 Thursday October 28, 2021 Settings->Tags When viewing the Clients with Tag […]

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